Indian IT is in a sweet spot because if the market grows, the demand for them grows and if the market falters, people cut costs and outsource more, although there will be a lag of 2-3 quarters before they see results," Pai told PTI. "We are seeing many companies in the US lay off people, which means they are trying to cut costs.If they are trying to cut costs they will outsource more. The demand outlook is slightly lower than the last quarter due to global uncertainty, but remains "fairly strong", he says. Tech industry veteran and former director of Infosys, Mohandas Pai asserts that the Indian IT sector is in a "sweet spot". Back home, market watchers are divided in their opinion on whether the cost optimisation agendas of the US and European companies will continue to yield significant outsourcing gains in favour of Indian service providers in coming quarters, enough to offset any slowdown or pause in discretionary IT spends by clients under duress. Headquartered in Bethlehem, Pennsylvania, Sequential Tech operates technology, sales enablement, and customer care centers across the globe.Reports suggest that the US-based companies, including many tech firms, have cumulatively laid off thousands of employees in 2022 alone, and slammed brakes on hirings. Most notably, Sequential focuses recruitment efforts in underserved communities where diverse populations serve to benefit from, and contribute to, advances in technology and enterprise-grade business process design.
#SEQUENTIAL TECHNOLOGY INTERNATIONAL SOFTWARE#
Sequential leverages a global team of deeply experienced talent in key verticals to create and lead programs in support of business process outsourcing, inclusive of sales enablement, buy-flow automation, customer care, back office technical support, software development, and technology integration.Īs a mission-oriented company, Sequential Tech develops a talent pipeline to upskill employees in preparation for advancing roles across related sectors, both within and beyond Sequential.
#SEQUENTIAL TECHNOLOGY INTERNATIONAL PLUS#
Sequential Tech is one of just three contact center companies (and the only African-American owned) to receive NMSDC Corporate Plus membership, certifying its ability to serve national and multinational contracts. Through its software, IT Consulting, and Business Process Outsourcing capabilities, Sequential delivers innovation and savings to its clients, which include some of the largest global service providers offering B2C, B2B, Retail, e-commerce, and enterprise-grade solutions.
Sequential has operated for 19 years with a focus on simplifying complex internal processes for large enterprises.
The center of the image (the white space) represents the peace they create for their clients to focus on their core competencies while Sequential focuses on process improvement to create velocity in our client’s operations, sales, and technology advances. “We make complex, simple – and our logo reflects that.”ĭespite Sequential Technology and their clients being separate and distinct entities, they are nested with each other in a supportive and dynamic synergy, which creates a seamless experience for customers and stakeholders. On May 4, 2022, they launched their new logo, representing the vibrancy of their teams, the clarity with which they communicate, the synergy they create between humans, and their potential to influence positive change.
Sequential Tech unveiled a refreshed branding of their identity, which reinforced their commitment to improving the customer and employee experience as they expand into new vertical markets, launch a greater diversity of programs, and focus on advancing their mission.
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